![]() Solution: This usually is caused by the card being formatted to a separate device. Repeat if it comes up again.Ĥ) SD "err" (error) message: The GoPro will display an "err" message on the screen. Once it's formatted the issue should stop. Make sure to delete ALL files off the SD and let the GoPro re-format the card. This issue can be caused by "ghost" files on the SD which can bug it up. Solution: The solution that seems to be working for everyone is saving the files you want to keep and wiping the SD card clean. Leave it on until the light turns off so you know its fully charged.ģ) Cameras first video only records for a bit, then stops recording: The camera would take some video after the initial start up, and then stop recording all on its own. If there is further issue, try removing the SD and battery and trying to charge after replacing the battery alone. Once the LED turns off the camera is fully charged. Ensure the camera has the solid LED on the front lit up, and the display is off. Solution: If the display is on, the camera is not charging. When I went to use it, it wouldn't respond. I saw the charging symbol, and left it "charging" for about an hour. If you have a wall mount charger (like for an i phone) then plug that into the camera it charges much faster this way.Ģ) Freezing after being plugged into the computer: After having the camera plugged into my computer it would not turn on. Once the light is off, the camera is fully charged. Leave it like this until the light turns off. It is not charging! It is only charging if the red light is solid on the front of the camera and the display is off. I know if you power the camera up the display shows a charging image. Make sure the red light is on when plugged in, and the display is off. I noticed the camera takes a long time to charge, especially if plugged into a computer. ![]() Solution: This is telling you the battery is low. ![]() When I tried to power on, the LED on the back would flash slowly. So here are the solutions that worked for me:ġ) Freezing and not powering up: The Camera would be fine for a bit, and then no longer turn back on. Some of the issues were: Freezing and not powering up, freezing after being plugged into computer, cameras first video only recording a few seconds at the first power on then stopping but going back to normal recording after that, SD err message, Wifi not connecting (remote and phone). I just received my Hero Black yesterday, and have run into problems just like many others.
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